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COMMUNICATION AND PRESENTATION SKILLS

Theme: Developing Personal Skills
Type: Seminar
Status: Realized
Main Content: • Professional attitude
- Corporate image and your communication
- Professional behavior
• Face to face communication
- Communication basics and difficulties
- Use your communication skills to clarify the verbal and non-verbal messages
- Get ready to actively listen – Reformulate the message – Ask the right questions - Answer in a courteous and professional way
• Delivering a message in front of a group
- Prepare your presentation
- Use your presentation skills
- Listen to the group and manage it
- Use visual aids and interactive techniques
• Practical exercises and role plays.
Objectives: To enhance participants’ communication and presentation, both face to face and in front of a group, in order to convey a more professional image of yourself and the bank through your behavior and communication.
Partitcipant Profile: All banks’ staff.
Duration: Two-day training activity.
Fees: 350$ (+10% VAT)
 
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