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Theme: Management
Type: Seminar
Status: Announced
Date: December 12, 2017 to December 14, 2017
Main Content: • Crisis Management Overview
- Define Crisis Management
- Crisis Management framework
- Command center operational dynamics
- Invocation pressures & processes
- Legislation
- Strategies, structures and command
• Crisis Management Team
- Leadership
- Information flows
- The timeline technique
- Crisis Management team essentials
- Logging of information
- The 3IA operations board
• Crisis Management and Communication
- Brand image and reputation
- Internal communications
- External communications
- Stakeholders
- Operational partners
- Social media communications
- Other miscellaneous issues.
Objectives: • Understand Crisis Management and its preferred framework for the private and public sectors
• Understand escalation of incident to crisis to disaster
• Apply effective crisis management tools and techniques for when an organization is under pressure
• Develop an effective stakeholder management plan for use in a crisis
• Identify measures that would improve their organizations' crisis management capabilities.
Partitcipant Profile: Senior managers who are responsible for dealing with crises at strategic and tactical levels, as well as operations managers and crisis management team personnel. Business Continuity, quality, and audit professionals such as Business Continuity Managers (BCM), Business Continuity Coordinators (BCC), or anyone with the responsibility for, or involvement with Business Continuity Plans (BCP) and/or auditing of Crisis Management Plans would also benefit from this course.
Duration: Three-day seminar.
Fees: 1250$ (+10% VAT)

Upcoming Activities
From: December 12, 2017
To: December 14, 2017
From: December 13, 2017
To: December 14, 2017
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