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CONVERSATIONAL INTELLIGENCE (C-IQ)

Theme: Developing Personal Skills
Type: Workshop
Status: Announced
Date: 13/12/2017 to 14/12/2017
Main Content: • Understanding the neuroscientific and physical interaction dynamics of each conversation
• Moving across transactional, positional and transformational conversations to elevate quality of conversations
• Acquiring the ability to read invisible patterns and dynamics
• Finding one’s “I-­‐centric” habit patterns and converting them to “We-­‐Centric”
• Setting winning goals and linking intention and impact
• Overcoming the 5 conversational blind spots
• Reaching win-win negotiations
• Building trust and overcoming defensive conversational patterns
• Separating power from influence
• Applying the essentials of healthy thriving organizations to manage others better.
Objectives: To provide participants with a deep understanding about how every conversation has an impact and learn about the conversational patterns to be able to build better organizations based on trust and success.
Partitcipant Profile: Branch managers, customer service officers and relationship managers.
Duration: Two-day training activity.
Fees: 700$ (+10% VAT)
 
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Activités à venir
Du: décembre 12, 2017
Au: décembre 14, 2017
Du: décembre 13, 2017
Au: décembre 14, 2017
 
 
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